shop manager


The Shop Manager’s main duty is to run the Shop effectively.

The ideal candidate would be expected to:
Lead by example, recruiting, provide shop cover with Area Manager support, supervise; motivate staff and volunteers to assist in the various duties in the shop, encourage a positive team spirit between staff, to meet sales targets, allocate tasks, delegate, follow up, train staff and volunteers, implement and communicate directives effectively.

Create and maintain a welcoming ambience, deliver a pleasant shopping experience, deal with customer issues and queries effectively, network with customers and the local community, follow the Company’s Policies and Procedures.

Other duties comprise: Paperwork and admin, Gift Aid (signup and processing), sorting donations, steaming of clothes, pricing, displays, till handling, cashing up, manual handling, maintaining a clean tidy and safe working environment.

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FARA Charity Shops supporting the work of FARA Charity transforming the lives of vulnerable and disadvantaged children and young people in Romania. FARA Enterprises Limited is wholly owned by the FARA Foundation. Registered Charity No. 1139349